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Request an Estimate York, Lancaster, Harrisburg Area Moving 800-243-5686 // Philadelphia Area Moving 800-556-5432 |
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Request an Estimate York, Lancaster, Harrisburg Area Moving 800-243-5686 // Philadelphia Area Moving 800-556-5432 |
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Shelly Moving & Storage, Inc.
An Interstate Agent for Allied Van Lines
Testimonials |
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" VERY glad I found your company --- everything you said would happen happened and the delivery was even a day earlier than anticipated which was great for my daughter!! You were very flexible as the timing and the items to be moved changed - thank you. This shipment and delivery was very important to me. " - B.P. moved from Harrisburg, Pa. to San Diego, Ca. June 2010 Did Shelly Moving and Storage and our staff meet your moving needs? " Absolutely. From working with Dan (agent) to Alex (driver), we felt as though we could have real and candid conversations about moving plans, concerns, and problem-solving. One of the deciding factors was Shelly's willingness to disassemble and re-assemble two home office desks made of particle board. Even though we knew of the risk that they would not travel well or re-assemble well, it was important to us to try. We were not disappointed. " What could we have done to improve your moving experience? " The only glitch was a communication gap with Dan. It could have been clearer that just because Dan gave us an estimate did not mean that Shelly was holding the move dates temporarily for us. By the time we accepted Dan's estimate, the dates we had settled on were fully scheduled at Shelly. Unfortunately, we had already informed the pastor moving in behind us when we were moving out - so he and the church were planning accordingly. To Dan's credit, he worked hard to collaborate on a solution. In the end, the solution worked out better than the initial moving plans. Many thanks to Dan and the dispatcher. " Would you feel comfortable referring us to your friends and family? " Absolutely. We've already told friends and family about how smoothly everything went. It was a great move. And we've had some nasty ones in the past. " Additional Comments? " We'd like to extend special thanks to Alex and his crew. They were careful, but with a sense of urgency. Each of them were more than courteous and patient. They took appropriate breaks and seemed to have a good working relationship with each other, but didn't goof off at all (important, when you're paying by the hour). And Alex frequently asked me how the move was going and if I had any questions. I'd also like to thank Paula, who conducted the inventory. She was attentive, respectful, and thorough. Dan deserves thanks as well, as he dealt with my myriad questions and seemed to remember our situation every time I called. His willingness to work with us to make the move a positive experience was a huge selling point. Megan, in the office, was friendly and efficient without being chatty. I appreciate that. " - J.A. moved from Jonestown, Pa. to Mt. Joy, Pa. June 2010 " Move went great. Earl and Bill were terrific. My couch got wet in the downpour, but I will call about that sometime soon. Earl gave me a number to call. I would recommend and use you again! However, I hope we do not move for another 20 years since it is exhausting!!! " - S.S. and L.S. moved from York, Pa. to Annapolis, Md. June 2010 " Everything went great. Very happy with move. " - M.M. moved from York, Pa. to York, Pa. June 2010 " Everything seems to have gone reasonably well, and I don't have any complaints whatsoever. I worked the guys hard and they seemed to do a fine job. This is the second time I've used Shelly and would not hesitate to utilize you again -- and yes, if you need a reference I'll happily supply one! THANK YOU for all your help! " - J.F. moved from Marietta, Pa. to Silver Spring, Md. June 2010 " What could we have done to improve your moving experience?" " Nothing, all of my expectations were met and even exceeded. The movers were punctual, courteous, professional, and worked efficiently to complete the job. " - L.H. moved from Mt. Joy, Pa. to Mountville, Pa. May 2010 " ...and tell Alex, Nick, Jose, and Dan they were wonderful and were professional in every way. " - BIG EDDIE moved from Shillington, Pa. to Bellefonte, Pa. May 2010 " What could we have done to improve your moving experience?" " They could have served us lunch. . .ha ha. They were prepared, professional, and had a smile on their face. Thank you. It was a pleasure to have Alex and Jose assist us with our move. " - M.M. moved law firm within Boiling Springs, Pa. May 2010 " Everyone was very responsive and helpful the whole time. Connie(Carol) did a wonderful job estimating the cost of the move. I don't think she missed a single item that went on the truck. Jeremy and John are wonderful. I can't believe how fast they can pack and move a whole house. Also, the handled my prize possession, a piano, as if it was their own. Everything was done in a very professional manner but we managed to have some laughs along the way. And you, Megan, were always pleasant and helpful whenever I had questions or concerns. Thanks for staying calm when I kept trying to fall apart. Additional Comments? I just want to thank everyone involved in my move. You guys are great and I couldn't have had a better group taking care of me. " - K.W. moved from York, Pa. to Kingston, Pa. May 2010 " Our move went well. We are living in a sea of boxes! The movers were timely and courteous. Juan called to keep us in the loop about arrival times and showed up as promised. They wrapped up the furniture as promised and unpacked everything in Az quickly. Dan priced the job well and Shelly Moving made this an easy process. We only ran into one problem with the proposed shipment of a stack of raw lumber that could not go into California before it arrived in Az due to rules. I will have to make other arrangements later this year for a shipping crate. I would gladly recommend Shelly moving. It was my first big internet only referral. We are unpacking and checking for lost/damaged items. So far, there have only been a few broken items. One was dropped from the truck and the other was a piece of furniture that chipped. I will get through everything important in the next few weeks, but considering what I've seen so far, I am amazed at the condition everything arrived in despite being loaded in a very compact manner! " - R.K. moved from Harrisburg, Pa. to Cave Creek, AZ. May 2010 " Neil (the driver) was great! " - K.A. moved from Hershey, Pa. to Rochester, Mn. May 2010 " As usual, Jer and John were efficient and courteous. The move took less than 2 hours. I have and will continue to recommend Shelly Moving. Feel free to use me as a reference. I have used your services 3 times. " - M.S. moved from York, Pa. to York, Pa. May 2010 and a couple of times before " I'd just like to pass along some "kudos" to the team of guys who helped me with the move yesterday. I just received a phone call from my sales person at this community and she was quite impressed with the job done. She did an inspection of the home and found not a single nick on the wall from the move. And I have to say, the guys were great from my aspect as well. I have enjoyed working with your team on both jobs and wanted to make sure that they received a "job well done" pat on the back. And thank you and your dispatcher for your help in rushing this together for me. " - J.B. of Keystone Custom Homes. Enlisted the help of Shelly Moving & Storage to relocate a couple of model homes. "My Testimonial!! So many thanks to the Shelly Crew for making a complicated set of moving circumstances unfold in such a cheerful and efficient way over the years. With appreciation to Megan, Bonnie, Jeremy, Mike, Tony and Alvin, the Allied driver from West Virginia!! " - L.G. moved from York, Pa. to Barto, Pa. April 2010 and a couple of times before "Great to work with even with our last minute changes in location(s). Crew was very considerate of our belongings and was very helpful with questions we had. " - A.W. moved from Dover, Pa. to York, Pa. April 2010 "Everything went real well. The guys were great. " - M.V. moved from Mechanicsburg, Pa. to Mechanicsburg, Pa. April 2010 "They did very well in moving the case files from our building to the records center and yes I would recommend your business to people. " - C.W. used Shelly Moving & Storage to help move records within Harrisburg April 2010 "All of my needs were met. The guys met all my expectations. Thank you for everything. " -K.T. Moved from York, Pa. to York, Pa. March 2010 "You recently handled a move for us from Etters, PA to Silver Spring, MD. We are writing to say how extremely happy we were in choosing Shelly. Shane, his wife Shelly, and their crew were wonderful to work with. Not only were they professional and efficient, they really took care in moving our belongings and going the extra mile to ensure that we were comfortable and happy with their plans. And Shane certainly delivered! Although we haven't unpacked everything yet, what we have unpacked was carefully wrapped and padded, and survived the move completely unscathed! We felt very taken care of by this particular crew, and I would recommend them HANDS DOWN to all my friends, neighbors and strangers who plan to move. Thanks so very very much again!" -K.L. and C.L. Moved from Etters, Pa. to Silver Spring, Md. January 2010 "Everything was good from start to finish. Shelly's were prompt, courteous, careful and neat. Couldn't have asked for a better experience. Would highly recommend them for your moving needs!" -Mr. and Mrs. N. Moved from York, Pa to Lewes, De January 2010 "I emphasized the importance of predictability in the arrival of the crew at the site of the items, and Dan scheduled me as the first job of the day for the crew so as to accommodate my request. I was very pleased with the service provided. The office staff, the estimator, and the moving crew were all polite, efficient, and, in general, very professional." - M.D. Moved Harrisburg, Pa. to Harrisburg, Pa. March 2009 "The whole experience was great, from the estimate, to the move (which they did in a single day, 2 great guys and 1 small truck), to reimbursement for one item that was damaged. The office staff was happy to help and explained everything to both my mom and myself. The guys were clean, considerate and careful" - E.W.'s Mom. Moved York, Pa. to Philadelphia, Pa. June 2009 "They moved everything we told them too and very quickly. The only issue we had was I don't think the moving of our server rack was mentioned fully to the crew that came. They made mention that they were told it was a server (they thought dining room server) but it was in fact a 700 pound item that was like a larger refrigerator. They said if they knew that they would have brought the dolly they used for hot tubs. They still moved it pretty well." - M.Z. Moved Mechanicsburg, Pa. to Mechanicsburg, Pa. November 2009 "Everything went very well, thank you!!" - J.S. Moved Harrisburg, Pa. to New Cumberland, Pa. November 2009 "The move was a positive experience. I especially appreciated the upbeat attitude of all three movers, who were friendly, reassuring, and eager to help." - J.K. Moved Harrisburg, Pa. to Harrisburg, Pa. November 2009 "Definitely would refer – Tim was great- polite hard working and engaging. Deserves a raise!! Very very good experience with Shelley Would definitely recommend." - J.M. Moved from Delta, Pa. to Lancaster, Pa. November 2009 "The moving went great and quick. They did a great job and storing everything in storage as well." - S.W. Moved York, Pa. to York, Pa. October 2009 "We especially liked the friendly and helpful demeanor and attitude of Charlie Schaal (The long haul driver). His repore with his fellow workers and his helpful hints for us made the move much less stressful than it could have been. We would recommend him at any time. Thanks to all of you who were so helpful and pleasant in helping us to make this major move." - B.C. & S.C. Moved from Stewartstown, Pa. to Helena, Mt. September 2009 "I can't express how grateful I am for all that you've done. Loading-unloading, packing, etc was as painless as it can be, not even a scratch on the furniture and all the fragile items as glass, dishes came in the same condition. You are the best and I am certainly recommending Shelly Moving& Storage to everyone. Thank you again" - L.B. Moved from Camp Hill, Pa. to Medford, Ma. October 2009 "The best part about the whole experience was that ALL Shelly representatives kept us in the loop and put our minds at ease. We have so much to deal with (Selling the house, relocating, searching for a new home, etc.), it was great to know that the moving and storage part of it all was something we didn’t have to worry about. On time, friendly, responsive and clearly diligent about taking care of our possessions. What more could you ask for?" - M.K. Moved from Perry Hall, Md. to Hummelstown, Pa. September 2009 "Overall, the crew was great. I had a three-year old running around and they worked around her and were very professional. Also wanted to note that the head guy (can't remember his name - had long red hair <Tim>) was very good. They were efficient and courteous. Overall a great job." - M.G. Moved from York, Pa. to Queenstown, Md. August 2009 |
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All testimonials listed from this page are straight from our customer satisfaction survey, emailed with each move we service, or from Telesight, Allied Van Lines independent polling service. Actual emails available for your viewing at time of in home estimate.
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